Refund policy
We have a very simple return & exchange policy:
1. Zunaisha Collection allows returns of defective items procured online provided the items are in Same condition i.e. new, and unstitched ..
1. Zunaisha Collection allows returns of defective items procured online provided the items are in Same condition i.e. new, and unstitched ..
2. The product can be exchanged or returned within 15 days after you receive it.
3. To be able to make a return, customers will need to provide the online order ID and describe the nature of defect . 4. The matter will be resolved as swiftly as possible by replacement of the missing/defective items, an exchange or a full refund.
5. Any mailing/shipping charges associated with the return of a defective item are the responsibility zunaisha Collection and will not be borne by the customer.
6.The delivery charges for the exchanged item will be borne by the customer.
7. Mail us the product on the following address: